Get an exclusive look at what’s next for Anaplan’s Contact Center Planning application with leaders from Keyrus and Anaplan. Drawing from real contact center success stories, we are sharing proven planning strategies and how Anaplan’s precise forecasting capabilities have helped even the most complex contact center challenges.
Hear real customer success journeys: Learn how leading contact centers are leveraging Anaplan’s Contact Center Planning application, including customers from banking, insurance, and business process outsourcing (BPO) organizations.
Unpack current and upcoming features: See how Anaplan’s AI-driven capabilities alert you to staffing gaps before they impact your customer experience, reduce forecasting errors, and drive operational efficiency — complete with a sneak peek at our product roadmap.
Experience a live demonstration: See how to model "what-if" scenarios in real time, showing how you can pressure-test capacity and budget decisions in a flexible environment.